Trendics Blog

Today, we launched a couple of new features designed to help troubleshoot intermittent connectivity problems…

• The new Auto Trace Route feature will automatically perform a trace route after a ping test fails.  The trace route output can be reviewed within the Alert History section of the Trendics Control Panel.
• The new Selectable Monitor Aggregation feature allows choosing within an Alert Rule how all the monitor results are summarized to compare to the alert trigger.  Users can now choose to perform a Median, Average, All, or Any calculation across the monitor results within the Alert Rule.  The Any calculation is the most sensitive triggering alerts when any failure is detected from any monitoring location and the All calculation forces all monitors to report a problem before an alert is triggered.  In most cases the Median calculation is the best compromise as this effectively requires at least 50% of the monitors to detect a problem before an alert is triggered.

In a follow-up post, we’ll discuss how to combine these features to troubleshoot intermittent connectivity problems.

This entry was posted on Friday, August 1st, 2008 at 6:02 pm and is filed under trendics.You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.